ProjectQ · English language and understandable device
Network restricted on the projector: where to start
A network restriction message does not always mean Wi-Fi is faulty. We separate internet connectivity from the availability of a particular service and collect the information needed for diagnosis.
Maintaining the native operating system
PROJECTQ · HOW IT WORKS
A projector you understand- 01Home screen↓
- 02Menus and settings↓
- 03Original operating system
Where to start?
English language on your device
Open the network settings and make sure the desired Wi-Fi or cable is connected. If the device sees the network, it does not yet confirm access to all servers.
Check the connection yourself.
Open the network settings and make sure the desired Wi-Fi or cable is connected. If the device sees the network, it does not yet confirm access to all servers.
Compare the internet on another device on the same network. If it does not work, you first need to deal with the connection or router.
Error throughout the system or in one application?
Check out several independent applications. Write down whether Network restricted appears on your home screen, when you log in to your account, or only when you launch one service.
Check date and time: incorrect values can interfere with secure connections. Do not change several network settings at once, otherwise it is difficult to know what affected.
Don't start with flashing.
Restrictions on access to the service, regional conditions and application failure are not universally corrected. An alien firmware can create a new problem instead of a network one.
If you have already changed DNS, proxy, or other settings, let us know. Do not send Wi-Fi passwords in an open message.
translation into English solves another problem
ProjectQ makes menus and supported settings understandable and helps you use available applications. This is not a promise to open any foreign service or change its rules.
Before installing, discuss the apps and scripts you need.
What to send for parsing
You need an exact model, build number, error location, and other application verification results. Add the text of the message or its photo in your application.
Support will be able to suggest the next step on a particular device; factory reset and firmware change are not the first action.
PROJECTQ · IN YOUR LANGUAGE
Let's start with your device.
Chinese menu, incomprehensible setting or firmware question? Specify the exact model and suggest the next step.
Already purchased? Open your request — you don’t need to buy again to restore the same device.